An IRL community-based addiction recovery app to connect people through shared interests and hobbies.
An upscaled design and user experience for a Thai Island resort to improve guest confidence in service offerings and booking experiences.
A process model to see customer frustrations and operational inefficiencies, and a roadmap to align customer expectations with backend capabilities.
A comprehensive product model to illustrate key interactions within a modernized digital system, enabling effective planning and strategy and sharing project outcomes across the client’s organization.
A pilot research study to inform strategies for Smart TV product innovation and alignment with user lifestyles.
A toolkit to ensure the most out of food insecurity programming and service offerings for students on college campuses.